A year after the launch of the retail payment system, Algeria Post has managed to distribute the capital at 90% of magnetic cards provided to its customers. .
These ATM cards will soon be available in Oran and Setif. However, another form of postal cards withdrawals, which must replace the checkbook, also seems to falter. Some users said they were completely opposed to this approach, doubting its reliability regarding the malfunctioning ATMs some tickets (ATMs), and a lack of guarantee of refunded in case of theft or any other contingency.
Note that more than 300 ATMs have been set up at the capital’s strategic objective of the company is installing 200 ATMs per year for the withdrawal h24 and 7d / 7 ATM cards valid at both ATMs post offices than bank branches. So, after those of the capital, it is the turn of the inhabitants of Oran and Setif benefit from this type of card withdrawal.
It is planned to distribute, by the end of the year, nearly 4 million and a half magnetic card before removing completely, in 2008, the check withdrawal. Algeria Post services are available to their customers complaint forms through which they explain and expose the problems encountered. These complaints are reviewed by the administration of money and credit at the level of Algeria Post. The technical flaw caused by the distributors is corrected by transferring directly to the account of the client who suffered the injury, the money counted but not removed.